Retail

Up-to-date product knowledge and sales skills.

Learning for retail

Constantly changing product features, current trends, the pressure to cut prices, fast-paced e-commerce, and increasingly demanding customers: these are just a few of the challenges facing sales, customer service and warehouse personnel in the retail sector. Drillster enables all employees to learn more efficiently and effectively. It helps you to increase employee effectiveness, sales figures and customer satisfaction rates, while the number of complaints and training costs decrease.

Keep your team up to date

Product lines and product features change constantly. Fortunately, you can update learning materials quickly and share them easily. You can also adapt the learning modules to the right season. Speaking of seasons… do you have a lot of temp jobs? With Drillster, you can quickly familiarize newcomers with your company, and bring returning employees up to speed in no time! Check our solution for onboarding and preboarding.

Some related topics

  • Product knowledge
  • Sales / commercial training / upsell
  • Integrity – code of conduct
  • Communication skills
  • Contact center training
  • Dealing with aggressive customers

How we do it

The Drillster methodology

We combine adaptive, assessment-based, immediate feedback and microlearning to develop and retain knowledge and skills. The algorithm calculates the individual forgetting curve and ensures competencies stay continuously top of mind.

How learning works

Integration and implementation

Use Drillster standalone or integrated into your current LMS? Not a problem! Check out our existing integrations, or contact us if your LMS is not on the list. Need help with the implementation and rollout phase? We’ve got you covered!

Integrations

Customer Success

Ever heard of customer intimacy? We work hand in hand with our clients. Got questions? Need assistance? Or do you need to solve an emerging problem? We are happy to help you anytime you need it!

Contact us