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Instructional design and support
Whether you have a simple question, a technical issue or some activities you’d like to outsource, we are here to help!
Instructional design services
You can easily create your own drill content using our intuitive authoring tool. When you get started with Drillster, your instructional designers will be offered a workshop to learn how to work with the tool and how to create the best drill content. With this and the 10 Drill Design Principles, they will have all the tools they need to create effective drills. They can even become “Certified by Drillster”.
Of course, you are the expert. But if you don’t have the time or resources to create good drills yourself, hit us up for the following:
- Outsource: outsource your learning content creation to our in-house drill designers.
- Co-create: we can also co-create content with your instructional designers and SMEs.
- Review: our professionals help you to optimize content and get the most return on your learning program.
- We are also here for things like bulk input, content conversion, customization and translation.
- We even have a toolkit for internal communications about implementing the Drillster methodology.
Contact us and we’ll assist you in the way that suits you best.
Personal customer success
We are adept in customer intimacy, working hand-in-hand with our client. Personal in-house client support is of the utmost importance to us. Got questions? Need assistance? Caught a bug? Or do you need to solve an emerging problem? We are happy to help you with anything you need!
In any case, you can check out our FAQ pages with loads of information about any problem you might have. If you can’t find the answer there, you can reach out to us directly. Send us an email at support@drillster.com to create a ticket for your problem, which we will review asap. If your problem is urgent, don’t hesitate to call us at +31 88 375 0500. We’re always happy to help.