Challenge: the minimum proficiency level you want to achieve through a drill or course. It is a minimum percentage you want people to attain and retain. As soon as the proficiency level is about to drop below this percentage, Drillster will send a notification to prompt the person to start brushing up. Bear in mind that when this exactly happens is different for everyone. Drillster calculates the proficiency level for each person individually and sends individual notifications.

Tone of voice and content: if you manage multiple teams or teach several groups that use Drillster, align your tone of voice with each drill target group. Even more importantly, you should adapt the learning material to your target group. Information on changes to data protection legislation has different implications for the compliance team than for front-desk staff. Make sure drill content resonates with people and that they understand the jargon. You should make different drills for different teams and departments, tailored to their needs, otherwise, you run the risk of people tuning out.

Up-to-date content: it goes without saying that it is important to keep drill content up to date. This will keep your drill varied, but it is also needed because rules/legislation/protocols/research results change. Existing drill content is easy to edit and update. No need to design an entirely new drill, simply make minor changes to existing ones. It couldn’t be simpler!