Transavia
Transavia cabin crew faced mandatory annual exams that triggered last-minute cramming, high stress, and a temporary knowledge peak that quickly faded. By partnering with Drillster, Transavia replaced theoretical training with adaptive microlearning that fits the rhythm of a traveling workforce, keeping knowledge and competences reliable year-round rather than peaking only at exam time.
Transavia
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The challenge
Every year, Transavia cabin crew must meet mandatory safety and security assessment requirements under European aviation legislation. The existing approach relied on intensive classroom training scheduled around annual exams, an approach that worked at a single point in time but struggled to keep crew genuinely competent in the months that followed.
Crew members would cram before the exam, reach a temporary knowledge peak, and then quickly lose most of what they had learned as the forgetting curve took hold. The pressure created real stress among a diverse cabin crew, all of whom need to perform reliably in the aircraft, not only on exam day.
For a workforce that spends most of their working life in the air, access to training is a constant logistical challenge. Flexible, on-demand learning was not a nice-to-have. It was a prerequisite.
A no-stress approach to year-round competence
Transavia partnered with Drillster to replace the theoretical training model with adaptive microlearning, building drill modules in close collaboration with their own subject-matter experts. Instead of blocks of classroom content, crew members now work with small, focused knowledge chunks that Drillster's AI-powered algorithm continuously adapts to each person's current level.
Continue reading in the full report