NTCB
In aviation security, knowledge that fades between training cycles is a genuine operational risk. NTCB chose Drillster to replace temporary knowledge peaks with adaptive, personalized learning that keeps security officers sharp long after their initial or recurrent training ends. With content developed by certified instructors and aligned to Dutch aviation security regulations, the program meets compliance requirements while building real competence that lasts.
NTCB
Review the key outcomes below, then download the full report for complete context.
The challenge: when knowledge fades, safety follows
In aviation security, the stakes do not drop between training sessions. A security officer needs to apply procedures correctly on any given shift, not just in the week after completing a training course.
Traditional e-learning is designed for a different purpose: producing a knowledge peak at the point of completion. Once a module ends, the forgetting curve takes hold. Without reinforcement, people forget a significant portion of new information within days or weeks. For security personnel who need reliable knowledge at every shift, that predictable decay represents real operational risk.
NTCB recognized this gap. As the Dutch National Training Center for Civil Aviation, their responsibility extends beyond delivering training events to the quality and reliability of what security officers actually know and can apply on the floor.
Adaptive learning that works with each individual
Drillster addresses the retention problem directly. Instead of a fixed course followed by months without reinforcement, the app uses a scientifically grounded algorithm to track each learner's knowledge and predict when a concept is about to fade. At that point, Drillster surfaces a targeted practice moment, keeping knowledge current rather than waiting for a scheduled refresher.
Continue reading in the full report