Dutch Police
At the Dutch Police Academy, every officer-in-training must master a broad body of knowledge quickly, then keep it reliable throughout their career. Working with implementation partner Xprtise, the Academy embedded Drillster and AskDelphi into a blended approach that prepares students before the course, supports them during it, and keeps them competent on the job long after graduation.
Dutch Police
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The challenge
In policing, knowledge becomes outdated fast. Regulations shift, protocols evolve, and officers must apply critical procedures under pressure in real situations. A training model built around weeks of classroom theory could not keep pace, and much of what was learned faded once students returned to the workplace.
At the Police Academy's training location in Ossendrecht, officer education followed a conventional structure: theory-heavy weeks in the classroom, followed by practical training. The challenge was not ambition but architecture. When foundational knowledge consumed most of the available time, too little room remained for the critical tasks officers need to perform from day one in their role.
The Academy needed a smarter structure, one that moved theory out of the classroom and back into the learner's hands, so that in-person time could focus entirely on what only a trainer can provide.
How Drillster and AskDelphi changed the model
Xprtise, a learning and performance consultancy, was brought in to redesign the programme. Together with the Academy, they built a blended learning approach combining Drillster for adaptive knowledge practice with AskDelphi for on-the-job performance support.
Continue reading in the full report