“What is unusual financial transaction or bank account activity? How to recognize money laundering or terrorist financing? When and how to report suspicious activity?

These are some of the many questions that financial experts who deal with clients must answer. Most “Know your Customer” or “Customer Due Diligence” (KYC/CDD) training programs only provide a peak of knowledge at the time of learning. Afterwards, knowledge decreases if it is not maintained. So how to ensure that the right employee has the right skills at the right time, to be able to perform their KYC-related tasks correctly? How to ensure that your employees have all the concepts of KYC in mind throughout the year in order to prevent financial crime? Click here to learn more about how to improve the performance of your KYC teams with adaptive learning .