Technical Implementation Manager

To expand our customer success team, we are looking for a technical implementation manager with a track record in managing technical implementations and integration of SaaS solutions. 

About Drillster

Drillster is a young and innovative EdTech company that markets a new way of learning. The adaptive and demand-driven learning application ensures that users quickly and intelligently develop, easily maintain and actually retain knowledge and skills. Drillster serves clients such as: AirFrance KLM, Rabobank, World Book, Achmea, the Dutch Railways, Helan, PerrySport, Univé, and many others There is a lot of attention for work-life balance, inclusiveness, diversity, and social development. There are now 9 nationalities working within the company (of +/- 27 employees). The internal working language is English.

What you will do

Drillster is an adaptive learning application that leads to faster learning and better, year-round retention. Our SaaS application is often integrated with HRM, LMS, Compliance, Communication, and other systems. You will be responsible for:

  • The technical implementation process of the integration of the Drillster learning app into the technical infrastructure of our customers and partners;
  • Analysis of the customer needs and the validation of the integration design;
  • Development and management of the implementation plan;
  • Communication with our customers, their system providers, and our internal IT teams;
  • Creating and updating documentation of the implemented customer solution.

What you bring

  • Higher education or university degree in software development or equivalent work experience;
  • A track record of 3+ years in technical implementations and project development for integration of SaaS solutions;
  • Knowledge of and experience with SSO (Oauth, OpenID Connect, federated identity systems);
  • Knowledge of and experience with widgets and REST APIs;
  • Excellent project management skills;
  • Good communication skills, both written and oral;
  • Excellent command of the English language and preferably the Dutch language (other language skills are greatly appreciated);
  • A fun colleague!

What we offer

  • A flexible, dynamic, and professional work environment.
  • A chance to get involved in many aspects of our educational online service.
  • A beautiful centrally located workspace with a view of Utrecht.
  • Freedom and space for own initiative. Good idea? Go for it!
  • A cool product with great potential and great customers.
  • An international vibe.
  • Space to learn and grow, because our slogan is: learning with you!
  • Competitive salary.

If you recognize yourself in this description, then we definitely would like to get in touch with you. Fill out the form below, or send an email to Marco van Sterkenburg via jobs@drillster.com.

Drillster DNA

Want to know what our DNA is and if it fits you? Check below to see if we match!

Passion

We work with inspiration and passion. Everyone on the team wants to help people get the most out of their abilities every day. That passion and genuine desire to help people learn better is the #1 core value of every Drillster colleague.

Knowledge

Knowledge is the basis from which we have developed and continue developing Drillster. This can be found in our scientifically supported method, in the ambition to be seen as an authority in our industry and in the ambition of the people who work for us. They are experts in their field and work continuously to improve their knowledge.

Development

We love development. We see it as a challenge to constantly adapt to developments in the market, in technology and in educational science. Not a static whole, but a dynamic, ever-evolving team and product that moves with you. We always want to be one step ahead of our customers.

Reliability

This goes a step further than customer friendliness, customer focus or collegiality. Reliability is through thick and thin, the highs but also the lows, thinking along, empathizing, communicating, co-creating: being a real partner to fall back on. This is how we deal with clients, and this is how we deal with each other.

Enthusiastic?

Fill out the form below, upload a short motivation and your CV and send it off quickly. Would you like to know more about Drillster or the position? You can always call +31 88 375 05 00 and ask for Thomas Goossens.

I would like to join your team!

Great that you're interested in a job at Drillster! Fill out the form, upload your cv and a short cover letter and maybe we'll meet soon!
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